RedBrick CRM
Last updated: September 2025
RedBrick CRM is committed to protecting your privacy. This policy explains how we collect, use, and protect your information when you use our CRM platform.
Account Information: Name, email, phone number, and company details.
CRM Data: Customer information, sales data, and communication history you add to the system.
Google Integration: Google account details, calendar events, and workspace data when you connect your Google account.
Facebook Leads: Lead information from Facebook when you connect your Facebook business account for lead capture.
WhatsApp: Message data and contact information when using WhatsApp integration.
Usage Data: IP addresses, browser information, and how you use our platform.
• Provide and maintain our CRM services
• Process and store your business data securely
• Enable integrations with Google, Facebook, and WhatsApp
• Send notifications and support communications
• Generate reports and analytics for your business
• Improve our platform and user experience
We integrate with Google Calendar and authentication to sync events and enable single sign-on.
We comply with Google's API Services User Data Policy and never sell your Google data.
We access lead information from your Facebook ad campaigns to import leads into your CRM.
We comply with Facebook's Platform Policy and provide data deletion options.
For WhatsApp integration:
• We access messages and contact information as authorized
• Communication data is stored securely in your CRM
• We comply with WhatsApp Business API terms
We protect your data with:
• SSL/TLS encryption for all data transmission
• Secure cloud infrastructure and regular backups
• Multi-factor authentication options
• Role-based access controls
• Regular security monitoring and updates
We do not sell your personal information. We may share data only when:
• Required by law or legal process
• With trusted service providers who help operate our platform
• In case of business transfer (with prior notice)
• Access and export your data
• Update or correct your information
• Delete your account and data
• Disconnect third-party integrations anytime
• Control data processing and marketing communications
Integration Control: You can disconnect Google, Facebook, or WhatsApp integrations through your account settings. Your CRM data will be preserved when you disconnect.
We keep your data:
• While your account is active
• For 30 days after account deletion for recovery
• Billing records for 7 years as required by law
We use cookies for:
• Essential functions like login and security
• Analytics to improve our service
• Authentication with third-party services
For privacy questions or to exercise your rights:
Email: info@redbrickcrm.com
Data Deletion: support@redbrickcrm.com
We respond within 30 days.
We may update this policy occasionally. We'll notify you of significant changes via email or our platform.